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John Lewis

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John Lewis is a renowned department store nestled in the heart of Oxfordshire, offering an unparalleled shopping experience to locals and visitors alike. Boasting a diverse range of products across fashion, home, beauty, electronics, and beyond, our store caters to every aspect of modern living.

Step into our welcoming space and immerse yourself in a world of quality and sophistication. From the latest fashion trends curated from leading brands to exquisite home furnishings that elevate your living space, Oxford John Lewis is your one-stop destination for all your shopping needs.

Located in the city center, John Lewis is more than just a shopping destination; it’s a hub of inspiration and discovery. Whether you’re seeking a wardrobe refresh, home renovation essentials, or simply looking to indulge in a little retail therapy, Oxford John Lewis invites you to explore, experience, and delight in the finest offerings of quality and style.

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Opening Hours

Monday: 10:00 AM - 6:00 PM

Closed

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 8:00 PM

Sunday: CLOSED

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John Lewis & Partners

4.11137 reviews

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Ellie

3 weeks ago

Had two lovely ladies from the baby section on top floor (didn't catch their names but both in their 40s I would say) help me pick a car seat for my daughter! Even though I didn't have an appointment they took lots of time to show me what options i had and showed me how to safely strap in my little girl. They were both very knowledgeable even though one of them was still going through training she was excellent as well! Super helpful and would definitely recommend if anyone needed guidance on what car seat! (They also didn't put any pressure on me to buy a car seat then and there) Coming from the lady with the baby who had the iggle piggle toy 😊

Fatima C

2 months ago

Specifically 5* for the service from Ariana today in skincare - gave me excellent advice, so kind and helpful, reminded me to check my John Lewis app for offers, gave me some samples based on what she thought might help me, and gave me hair care advice too. Honestly 10/10, such a light and an angel! 💗🙏

Amalesh N Ram

a year ago

Great! This home appliance store exceeded my expectations with its vast inventory, knowledgeable staff, and top-notch customer service. They effortlessly blend quality products with expert advice, making the shopping experience not just efficient but also enjoyable. A definite go-to for all home needs!

Insert name here

2 months ago

No one wants to say it… JL aren’t what they were. I shop a lot in JL but some of the staff in the Oxford shop aren’t very good. The mens section are disinterested (young diverse dudes more interested in chatting to each other or flirting with the female staff), there’s never enough people in the consumer durables section, who put men in the make up and perfume bit??? and please employ people with better English. Oh, and finally, the ground floor cafe is dirty (see pictures) with unfriendly, very slow and badly trained staff with a poor grasp of English. The shop is reasonably clean, but not great - smeared glass up the escalators. On the plus side it’s well laid out with a good range to look at and decide on. I’ve used the curtain and blinds section recently and they were great. I’m sure the old JL is there, but it feels less than what it was. I’ve bought less from here as a result.

Usman Butt

3 months ago

I purchased a Sony A95L TV from John Lewis in August 2024, and when it developed smear marks in December, I logged a complaint with photo evidence. After weeks of delays, ICTV (their initial service provider) went out of business, and John Lewis reassigned JF Associates, who confirmed the TV was unrepairable and needed replacing. However, they later reversed this decision, and JF Associates performed a procedure on Sony’s instructions that failed and scratched my screen. Despite reporting this with evidence, John Lewis and JF Associates ignored the damage, closed my case, and refused responsibility. On 13th February, John Lewis promised to send an email for me to submit proof but never followed up. This experience has been a nightmare—full of delays, broken promises, and complete lack of accountability. Avoid John Lewis if you expect them to honour warranties or handle complaints fairly!

John Lewis

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Maps

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Opening Hours

Video

Google Reviews

John Lewis & Partners

Ellie

Fatima C

Amalesh N Ram

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Usman Butt

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